Queensland University of Technology Brisbane Australia Skip to Content A University for the Real World ITPS
Queensland University of Technology Faculty of Information Technology

 IT Professional Services (ITPS)

Program Leader
Prof Guy Gable

IT Professional Services (ITPS) focuses on technology-lifecycle-wide business models for effective IT services delivery through:

  • Metrics for improved management of ITPS (how to evaluate ITPS-related issues, impacts and choices) from both the services provider and receiver perspectives.

  • Tools and techniques for the delivery of high-quality IT professional services; and

  • Cooperative knowledge management processes.

Members of ITPS are among others in the Editorial Board of the European Journal of Information Systems, Journal of Database Management, Information Systems Frontiers and Information & Management.

The work of the research group is presented on a regular basis at International Information Systems conferences such as ICIS, ECIS, PACIS, AMCIS and ACIS.

Our research focuses on the following areas:

  • IT-Impacts
  • Knowledge Management
  • Service Management
  • ERP Research

 

 

Site last updated 9th May, 2007 by David Yap